Privacy Policy

This Privacy Policy explains how Skez Studio (“we”, “us”) collects, uses, and protects personal data when you visit or make a purchase at skezstudio.com (the “Site”).

1. Data Controller

Ignat Sedelmeier – Skez Studio
Karl-Arzet-Weg 12, 79540 Lörrach, Germany
Email: info@skezstudio.com
Phone: +49 176 76864600

2. Personal Data We Process

Depending on how you interact with the Site, we may process:

a) Order & account data

  • Name, billing/shipping address, email address, phone number

  • Products purchased, order notes, returns/claims communication

  • If you create an account: login and account details

b) Payment data

  • Payment is processed by payment providers (e.g., Shopify Payments and PayPal).

  • We do not store full card data on our servers. We may receive payment status and transaction references.

c) Technical & usage data

  • IP address, device information, browser type, pages viewed, referral/exit pages, approximate location

  • Cookie identifiers and interaction events (depending on consent)

d) Marketing & communication data

  • Newsletter subscription details (e.g., email, consent timestamp)

  • Email interactions (opens/clicks) if you subscribe to marketing emails

3. Purposes and Legal Bases

We process personal data for the following purposes and legal bases (GDPR):

  • Order processing and delivery (Art. 6(1)(b) GDPR – contract)

  • Customer support and communication (Art. 6(1)(b) and/or Art. 6(1)(f) GDPR – legitimate interest to support customers)

  • Payments and fraud prevention (Art. 6(1)(b) and/or Art. 6(1)(f) GDPR)

  • Legal obligations (e.g., tax/accounting retention) (Art. 6(1)(c) GDPR)

  • Analytics and website improvement (Art. 6(1)(a) GDPR – consent, where required)

  • Marketing (newsletter, ad measurement) (Art. 6(1)(a) GDPR – consent, where required)

4. Fulfillment / Production Partner (Print-on-Demand)

We use a print-on-demand fulfillment partner to produce and ship your order. For fulfillment we share only the data necessary (e.g., name, shipping address, and product/variant details). Production is carried out through printing hubs that may be located in different countries depending on your destination.

5. Shopify Platform (Hosting)

Our store is hosted on Shopify. Shopify provides the online e-commerce platform that allows us to sell products to you. Data may be stored through Shopify’s data storage, databases, and general Shopify applications. Depending on Shopify’s processing locations, personal data may be transferred internationally with appropriate safeguards.

6. Payments

Payments are processed by third-party payment providers such as Shopify Payments and PayPal. Payment data is handled directly by these providers under their own privacy policies. We only receive information necessary to confirm and fulfill your order (e.g., payment confirmation, transaction ID).

7. Cookies & Tracking Technologies

We use cookies and similar technologies for essential store functionality and—if you consent—for analytics and marketing.

Consent management: We use Shopify’s default cookie banner / consent tools to obtain consent where required.

Essential cookies (always active):
Needed for cart, checkout, security, and basic site functions.

Analytics / performance (only with consent where required):
We may use tools such as:

  • Google Analytics (GA4)

  • Hotjar (behavior analytics such as heatmaps/session insights)

Marketing / advertising (only with consent where required):
We may use advertising pixels/tags such as:

  • Meta Pixel (Facebook/Instagram)

  • TikTok Pixel

  • Pinterest Tag

You can withdraw or change your consent at any time via the cookie settings (if available) or your browser settings.

8. Email Marketing (Newsletter)

If you subscribe to our newsletter, we use Klaviyo and/or Shopify Email to manage subscriptions and send marketing emails. Subscription is based on your consent. You can unsubscribe at any time via the link in any email.

9. Data Sharing (Recipients)

We may share personal data with:

  • Shopify (store hosting and core commerce functions)

  • Payment providers (Shopify Payments, PayPal)

  • Fulfillment/printing & shipping partners (for production and delivery)

  • Analytics & marketing providers (GA4, Hotjar, Meta, TikTok, Pinterest, Klaviyo) — where applicable and typically based on consent

  • Authorities / advisors if required by law (e.g., tax/accounting)

We do not sell your personal data.

10. International Transfers

Some service providers may process data outside the EU/EEA. Where this occurs, we rely on appropriate safeguards (e.g., standard contractual clauses) and provider compliance measures.

11. Data Retention

We keep personal data only as long as necessary for the purposes described above:

  • Order and invoice data may be stored for legally required periods (e.g., accounting/tax retention)

  • Marketing data is stored until you unsubscribe/withdraw consent

  • Technical analytics data is retained according to the settings of the relevant tools and/or until consent is withdrawn

12. Your Rights (GDPR)

You may have the right to:

  • Access your data

  • Correct inaccurate data

  • Delete your data (where applicable)

  • Restrict or object to processing (in certain cases)

  • Data portability (where applicable)

  • Withdraw consent at any time (this does not affect prior processing)

To exercise your rights, contact us at info@skezstudio.com.

You also have the right to lodge a complaint with a supervisory authority, in particular in the EU/EEA member state of your habitual residence, place of work, or place of the alleged infringement.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Last updated: March 2026