STILLTYPE SUPPORT

Tell us what you’re stuck on.

Size, shipping, print quality or something entirely different – send one clear message, we’ll send one clear answer.
!

Save time: Check the FAQ section below for instant answers on shipping & returns before messaging.
PRIMARY
info@stilltype.shop
Best for orders, product questions and size advice.
Average reply time: 24–48 hours (business days, CET).
INSTANT VIBE CHECK
DM @stilltype.shop
Short questions, quick checks. No order tracking here.
Use email for anything that needs order details.
BUSINESS / BULK
info@stilltype.shop
Stores, studios or agencies that want to stock or feature STILLTYPE.
Please be concrete – vague “collab ideas” will be ignored.

If you’re unsure about sizes, you can reply to our email with a photo of your wall + width in cm and we’ll recommend a size.

We usually reply within 24–48 hours on business days. No canned corporate scripts – just a straight answer.

FAQ · STILLTYPE NIGHT SUPPORT

Quick answers. No corporate bullshit.

Still unsure? Don't overthink it.
Contact Support →

Yes. We ship from Europe to most countries worldwide.

EU: 2-5 days

200gsm FSC-certified matte stock.

200gsm Matte

30 days return policy.

30 days

Prints are calibrated to look clean and bold.

Matte calibration

No. All prints are shipped unframed.

Standard frames compatible

Shipping is calculated at checkout based on weight.

Calculated at checkout

Yes—packaged to survive shipping so the poster arrives flat, clean, and display-ready.

Protective packaging

Like any artwork, it lasts best out of direct sunlight and humidity. Treat it right and it stays clean.

Avoid direct sun

Yes—printed in high resolution for crisp type and clean lines. If something arrives flawed, we make it right.

High-resolution print

Only if production hasn’t started. Message support immediately—once it’s processing, changes aren’t guaranteed.

Fast action required

We’ll fix it. Send photos of the damage + packaging shortly after delivery and we’ll replace or refund.

Photo proof required

If a design has variants, you’ll see them on the product page. If you don’t see options, that design is sold as-is.

Variants listed on page

Matte prints react to light naturally. Daylight shows the most accurate tone—warm bulbs can shift it slightly.

Daylight = most accurate

Almost—but not perfectly. Screens vary. Your poster is printed to real-world standards for clean contrast and sharp tones.

Screens vary

Some carriers skip scans. If it’s stuck for several days, contact support and we’ll check it properly.

Carrier scans vary

Depending on your country, customs/import fees may apply. Those are set by your local authorities, not us.

Customs may apply

Yes. You’ll get a tracking link as soon as your order ships—no guessing games.

Tracking included

We print in 0–2 business days, then shipping is 2–5 business days on average internationally.

Total avg: 2–7 business days

Sizes are listed on each product page. Pick your size, we print it sharp and proportional—no weird scaling.

Sizes vary by design

Printed on premium 200 gsm matte paper (FSC-certified)—smooth, bold, and built for a high-end look without glare.

200 gsm matte • FSC-certified

Physical print. No digital files, no downloads—this ships to your door as a real poster.

Physical print only

A premium unframed StillType poster print—delivered carefully packed, ready to frame your way. Clean design, crisp detail, made to look expensive on your wall.

Print only • No frame

Yes. We produce each poster after purchase to keep quality consistent and avoid old, dusty inventory prints.

Production: 0–2 business days
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